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Jill Alibrandi

Senior Program Manager at IBM


To Whom It May Concern,

I am more than pleased to have the opportunity to recommend Robert Shugrue in his pursuit of his next job opportunity. I have worked very closely with Robert during the past five years as our IBM SAN/Storage Team Lead on the Amtrak Account. Robert has excelled in this role, exhibiting one of the highest levels of productivity I have seen during my twenty four-year tenure with IBM. Robert produces a high volume of work while consistently maintaining high standards for quality and accuracy.

Robert possesses the ultimate "can do" attitude while taking on all tasks with a positive energy and a smile. His upbeat personality and engaging personal style enable him to interact effectively with Amtrak and the IBM staff. He is highly respected by the client for his technical skills which makes him the only team member that our Amtrak Account team requests to lead all complex, SAN/Storage projects.

In addition to his impressive portfolio of professional accomplishments that lead to success in the workplace, Robert has always been proactive in anticipating the needs of the business – taking initiative to go above and beyond the expected parameters of his job. Robert is hardworking, service-oriented and a very reliable individual. I truly admire his passion and commitment to everything he does.

I volunteered to write this recommendation for Robert because I am very grateful for his countless contributions to the IBM/Amtrak team and very confident that he has the technical expertise, work ethic, communications, and leadership skills to add value wherever his next opportunity takes him. I wholeheartedly recommend Robert Shugrue, and I am confident that he will become an invaluable addition to any team.

Please feel free to contact me if you have any questions about Robert’s character or past work.

Jill Alibrandi


Lewis M Miller

Sr. Project Manager at IBM


To whom it may concern,

I have worked with Robert Shugrue, over 5 years at IBM corporation. Robert is just one of the individuals that is always a pleasure to work with. His personality and expertise are not something you find every day. In my over than 30 years in Information technology, I have not worked with a person of his skill set and caliber. Robert is the go-to person, and always willing to go over and above no matter how many hours it takes. He is always first to volunteer, in any situation.


We have worked together on several over 500m dollar projects. The complete infrastructure change related to SAN environment in two data centers. This was a project delayed over 7 years, and due to the customer not ever wanting an outage. Roberts countless hours working with the customer, and reassurance, the customer agreed to all the changes. Took approximately one year and 6 months of a team of 20 people working on this, and Robert being a primary key person to the success. Working every week and weekend of over 75 hours a week. Constant review during the week to be set up for each weekend. When finished the customer had a dinner for all personnel and letters to the company that we exceeded their level of expectations. This is just one of many projects, of Roberts involvement.

I cannot stress enough, with your selection of Robert for position he is seeking with your company. One can never put a person’s level of devotion, skills, personality, and drive that a company needs in an individual to make sure support is always there, for their internal and external customer. Robert is that person. I highly recommend Robert for any position he is seeking.

Lewis M Miller



Paul Gillespie

SME Windows Platform IBM serving Amtrak at IBM


I have worked with Robert for about 5 years on the Amtrak account, Robert was the SME for Storage and during the that time we went through an Enterprise-wide storage upgrade from cabling to XIV's. This would not have been possible without Robert. I worked with Robert on a number SAN changes, from simple LUN adds to more complex cluster adds and Robert has been perfect. Robert is a team player and leader, an expert in what he does.

Rage' Mohamud

Sr. Principle Technologist Manager at Amtrak – Client of IBM


Robert is highly skilled technical and expert in storage. I had the opportunity to work with Robert for over 4 years and have always been impressed by his outstanding diligence and his high level of technical expertise. He is very hard working, respectful, delivers under pressure and tight deadline.

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